Muslim Aid USA
Where they started
Muslim Aid USA’s donor, fundraising, financial and program operations depended on multiple disconnected systems and substantial manual work. Discovery identified 39 technical and process issues: donor information fragmented across Salesforce, backend systems, QuickBooks and payment platforms, heavily manual program processes, and reporting stitched together from multiple systems.
What we built
- Salesforce rebuilt from the ground up around the organization’s actual operational requirements
- Donor management, donation tracking and fundraising in one environment
- Program, project and fund management with workflow automation
- Reporting, dashboards, user roles and permissions
- Data migration, receipt management, and QuickBooks, payment and fundraising platform integrations
What happened
An approximately $500,000 technology transformation, completed in roughly eight months at about half the cost of the alternative approach being considered: one centralized operating environment instead of patched, disconnected processes.
Results shown with the client's permission. Figures cover the periods stated and are not a promise of future performance.
Twenty minutes, your numbers, a straight answer.
Send us your donation page and your last three months of ad spend. On the call we will tell you what we would fix first, and whether it needs us at all.